How quickly will my order ship?
Orders that are in stock will be dispatched same day when placed by 10am (AEST) Monday-Friday.
All orders are either shipped via Australia Post or Royal Mail.
To learn more about our shipping policy click here.
What payment methods do you accept?
Payments are accepted through most major bank cards and Paypal
All sales through coshari will be processed in AUD.
What if a bag I want is out of stock?
Since all of our bags are handmade, no two items are identical. If you have your heart set on a bag that is out of stock and in our archive collection, we can recreate a similar one that will still be uniquely yours.
Please click here to begin your custom journey.
What if I want a bag in a different colour/size to what is shown?
All of our bags are one of a kind. If you are interested in a bag in a different colour/size to what is shown, please click here. We will happily collaborate with you to create your own unique coshari bag.
How do custom bag orders work?
To begin your special collaboration please click here. Once we receive your message, one of our representatives will be in touch to discuss the details: size, colours, style...etc.
Please note: processing times for custom orders will vary depending on the scope of the project and the availability of our crochet master.
Can I return items?
Please see our returns policy for more details on returns.
How do I care for my coshari?
To read more about caring for your coshari products, please click here.
Gift wrapping?
We are happy to gift wrap orders for any special occasion, at no extra cost. While checking out, please let us know if you would like to take advantage of this offer.
What kind of packaging do you use?
At this time, we are making the greatest effort to use only sustainable materials in our packaging. Our larger orders will be shipped in recyclable boxes. Our smaller orders will be shipped in a combination of recyclable hex wrap for protection and a compostable shipping bag.
(Learn how to properly dispose of your compostable mailer here)
All of our tissue paper, stickers, tape, shipping labels and other wrappings have been thoughtfully chosen along with our sustainability efforts and are either recyclable or compostable.
Colour Disclaimer:
Actual product colour may vary from the images shown. Every monitor or mobile display has a different capability to display colours, and every individual may see these colours differently.
In addition, lighting conditions at the time the photo was taken can also affect an image's colour.
coshari cannot guarantee that the colour you see on your screen will accurately portray the true colour of the product.